West Team Territory Lead | Uber Eats Mexico [Mexico]

 

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About the Role

At Uber Eats, our Territory teams are the heart and soul of the company.

These teams take our global product and localize it to their market to make it successful. In this context, the Uber Eats Territory Lead role is a unique opportunity to build and craft the future of Uber Eats in Mexico!

What you'll do

• Strategy: Be responsible for your market by defining business priorities, and set ambitious timelines to reach those goals and make financial decisions
• Lead a local team: you will have local teams that will help you handling your business; that's why we look forward to hiring optimistic leaders! Developing these teams while crafting the organization is key to our long term success
• Develop & Optimize Processes: Uber is a company that moves fast and does things at large scale. You will help us designing processes; whether it is prospecting, onboarding, account management, training, or others to fuel growth and drive efficiency
• Local Courier and Restaurant Partners Relations: Grow number of customers in the platform, run partner development, monitor metrics, and ensure high-quality experiences in the Uber Eats system to provide the most reliable food delivery service in town
• Team work: Work closely with other teams, including Operations, Community Operations, Marketing, Merchants Operation, Communications and Policy and Regional teams to implement new processes and products in specific cities
• Be on the ground: Travel a few days per week around your own territory to run your market, meet your biggest partners, and direct your team
• Hustle: take ownership and do what it takes to get the job done

What you'll need

• At least 5 years of confirmed experience in commercial roles, operations management, management consulting, strategy work in a large business, growing a startup or similar experience.
• Data-driven decision making approach and sound business judgment through analytical thinking
• Enjoy deal making, negotiation and face to face meetings with different team members
• Ability to take initiative and easily adapt to constantly-changing work environments
• Willingness to be proactive and in touch with our users and restaurant partners
• Hands-on and eagerness to implement operational schemes in your own cities
• A creative attitude and enjoy putting in place initiatives to address practical issues
• Professional Proficiency in Spanish and English
• Experience in the Restaurant industry or App Delivery industry.
• Experience in Guadalajara and West Area of Mexico.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form (https://forms.gle/aDWTk9k6xtMU25Y5A).

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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